Our custom jerseys are made-to-order. Our standard turn time is 1-2 weeks shipped. However, we do have extended turn times at the end/beginning of each year as we enter peak season. Please see the 'Estimated Arrival' widget (seen above below the 'Buy It Now' button) for the current turn time.
All in-stock jerseys ship within 24 business hours.
Once an order has been processed (you'll get an email when it is) it cannot be edited or cancelled. As a result, order cancellation or modification requests are handled on a case-by-case basis. If your order must be modified or cancelled, please email firstname.lastname@example.org as soon as possible and we will do our best to accommodate your request. But be warned - we cannot edit or cancel an order after your order is processed.
Once your order has been placed, you will receive an email notification with your receipt and order details. Once your order is shipped, you'll get a tracking notification sent to your email. Note that we are not responsible for delays in shipping once picked up by the carrier.
Any packages shipped back to Retro City as a Return To Sender due to an incorrect shipping address will be subject to a $10 Return To Sender Fee to cover reshipment costs. The customer will be notified of said return by a customer support representative, the delivery address will be re-confirmed, and the Return To Sender Fee will be invoiced and be made payable through the original payment method.